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Repair

Iheader_rightf your computer is less than eight-years old, it's probably still in pretty good condition but might require minor repair to lengthen its days.

Before getting started with any repair work, an agent ensure that the laptop/Desktop is thoroughly analyzed. This includes a complete system hardware check to ensure that the problem is not being caused by any failing components. After passing initial hardware tests, work will begin to replace parts or solve software problems.

 

Common repairs covered in our packges include:

 

•    Broken screens, laptoprepair
•    Motherboards,
•    Broken DVDs,
•    Hard Drives,
•    Modem/LAN Card,
•    Touchpad,
•    Wireless PCA and more.....

 

If your computer exhibit any of the these conditions, it might result from a hardware issue:

 

Blue screens, freezes, or restarts while in use or during startup     
   
Failing Hard Drive
Virus or Spyware Infection
Failing RAM
System Overheating

Makes grinding, humming or whining noise

Failing Hard Drive
Failing Cooling Fan

Powers up, but does not display anything

Bad LCD Screen
Bad LCD Back light Inverter

Does not power up at all, no lights or noise

Bad Power Supply (desktop)
Broken DC Socket(laptop)
Bad Power Cord (laptop)
Bad Motherboard

Slow performance while starting up or while in use

Spyware or Virus Infection
Too Much Software Installed
Low Disk Space
Not Enough Free RAM

 



Basic Repair

Computer Checkup
Diagnostic
Virus & Spyware Removal
Replacement of a basic component**

 



An agent will run a full diagnostics of your computer to ensure perfect part function including operating the system. All critical updates will be applied to keep your system running up-to-date 

 


          Agent Work Time: 1 to 2 hours


A TANKOH Agent will:


•    Troubleshoot 1 computer using TANKOH tools
•    Test all software and hardware installed on the device for proper functionality
•    Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
•    Remove any unneeded startup items and unneeded programs
•    Apply inscriptive modifications and all operating system critical updates
•    Remove dust buildup from within the PC

 

**Basic component consist of parts that require less that 30 min. of installaton like memory and DVD drive.



Advance Repair

Computer Checkup
Diagnostic
Virus & Spyware Removal with Backup
Operating System repair
Pop-UP blocker.
Speed up computer
Computer tweaking
Anti Clog Ventillation.
Replacement of a medsize component**

 



An agent will run a full diagnostics of your computer to ensure perfect part function including operating the system. All critical updates will be applied to keep your system running up-to-date 

 


Agent Work Time: 3 to 4 hours


A TANKOH Agent will:
•    Troubleshoot 1 computer using TANKOH tools
•    Test all software and hardware installed on the device for proper functionality
•    Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
•    Remove any unneeded startup items and unneeded programs
•    Apply inscriptive modifications and all operating system critical updates
•    Remove dust buildup from within the PC
•    Test operating system for proper functionality
•    Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
•    Back up your data to external hard drive, DVD disc or flash drive (DVD is included in price)

 

**Midsize component consist of parts that require less that 1 hr. of labour installaton like memory and DVD drive, power supply. Note that part prices is charged seperately from service charge.



Premium Repair

Computer Checkup
Diagnostic
Virus & Spyware Removal with Backup
Operating System repair
Pop-UP blocker
Computer optimization
Computer tweaking
Hardware Repair

Replacement of a major component**



An agent will run a full diagnostics of your computer to ensure perfect part function including operating the system. All critical updates will be applied to keep your system running up-to-date 

 


Agent Work Time: 4 to 6 hours


A TANKOH Agent will:
•    Troubleshoot 1 computer using TANKOH tools
•    Test all software and hardware installed on the device for proper functionality
•    Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
•    Remove any unneeded startup items and unneeded programs
•    Apply inscriptive modifications and all operating system critical updates
•    Remove dust buildup from within the PC
•    Test operating system for proper functionality
•    Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution
•    Back up your data to external hard drive, DVD disc or flash drive (DVD is included in price)

 

*Major component consist of parts that require less that 3 hrs. of labour installaton like memory, DVD drive, power supply, motherboard and operating system. Note that part prices is charged seperately from service charge.



Repair Knowledge

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You have a right to privacy and security. We assist every customer with this right by providing a thorough diagnostics of any breach of security, and explanation of all charges and an estimate of charges before any work is performed on your computer system. (REWORD THIS)

 

 

 

 

 

 

Laptop Computer Damage Insurance Claims

If you need to place a claim for laptop computer damage with your insurance company, most likely you will be required to provide a detailed estimate of the repair charges even if your laptop is damaged beyond repair.
Typical insurance claims include damage at security check at airports, damage due to shipping, homeowners insurance claims, and credit card accidental damage protection.
TANKOH will issue a detailed repair estimate for your damaged laptop computer that is acceptable to insurance companies. The fee for this service is $25 and can be applied to the cost of the repair if the customer chooses to go ahead with the repair.
To get started please contact our repair department customerservice@tankoh.com with a make and model number of the laptop, a thorough description of the damage, and any photos of the damaged laptop if necessary. We will then reply with payment instructions and a PDF copy of the estimate will be emailed within 24 hours.